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FAQ

FREQUENTLY ASKED QUESTIONS

How do I know if you have received my order?

When you place an order with us, a confirmation email alongside with the details of your order will be sent to you automatically. If this takes too long, please refresh your mail or contact us for any further information.

How do you send out my order?

Orders are sent out in basic but secure packaging that will only have our logo and a delivery address on the front of the package. There is no reference as to what is inside the package.  Inside will be your order alongside an invoice. We may even throw in a free gift on special occasions!

I would like to buy large amounts, who do I contact?

If you would like to order a bulk order or at wholesale, please contact us for more information and we will point you at the right direction!

Where are you located?

Smokers Choice UK LTD also has a retail store! Visit us at our store for more great offers and products! Our address is Unit 1 & 2 Chepstow House, Bryan Street, Hanley, Stoke on Trent, ST1 5AJ.